Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and SynthLogix, Inc. (“SynthLogix”, “we”, “us”) governing your access to and use of our websites, applications, and APIs (collectively, the “Service”). Please read them carefully. This document is a general template and not legal advice.

1. Acceptance of these terms

By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy and Acceptable Use Policy. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization.

2. Description of the Service

SynthLogix is a personalization engine for brands. You upload a single recording of your ambassador or chosen spokesperson, mark the words that change, and we generate personalized variants — each in a recipient’s name and language — by re-voicing and re-lip-syncing only the dynamic words while preserving the talent’s real face and voice. Features, limits, and pricing may change over time.

3. Accounts & eligibility

You must be at least 18 years old and capable of forming a binding contract. You are responsible for safeguarding your credentials and API keys and for all activity under your account. Notify us promptly of any unauthorized use. You agree to provide accurate information and keep it current.

4. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy, which prohibits, among other things, unlawful content, harassment, fraud, and the creation of synthetic media without proper rights or consent. Violations may result in suspension or termination.

5. Your content & licenses

You retain all ownership of the recordings, scripts, data, and other materials you upload (“Your Content”) and the videos we generate for you (“Output”). To operate the Service, you grant SynthLogix a worldwide, non-exclusive, royalty-free license to host, process, transmit, and create derivative works from Your Content solely to provide, secure, and improve the Service for you. We do not claim ownership of Your Content or Output, and we do not sell it.

6. AI-generated output, likeness & consent

The Service synthesizes voice and lip movement. You represent and warrant that you own or have obtained all rights, licenses, and explicit consents necessary for every face, voice, name, and likeness used in Your Content and Output — including from any ambassador, celebrity, influencer, employee, or other individual depicted. SynthLogix personalizes the footage you provide and does not license or supply talent on your behalf.

• You may not impersonate any real person without their verifiable consent.
• You may not create deceptive “deepfakes,” election or political misinformation, or content designed to defraud.
• You are solely responsible for how Output is used and distributed, and for obtaining recipient consent for outreach.

7. Credits, billing & refunds

Paid features are billed using render credits or subscription plans described at checkout. Credits are consumed per render based on seconds of edited content. Fees are stated exclusive of taxes. Except where required by law, payments are non-refundable. We may change pricing with reasonable notice; changes do not affect the current paid term.

8. API terms & rate limits

API access is subject to documented rate limits, quotas, and authentication requirements. You must keep API keys confidential, must not circumvent limits, and must not use the API to build a service that competes with SynthLogix. We may throttle or suspend access to protect the Service.

9. Intellectual property

The Service, including its software, models, designs, and trademarks, is owned by SynthLogix and its licensors and is protected by intellectual-property laws. These Terms grant you no rights to our marks. Feedback you provide may be used by us without obligation to you.

10. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or for prolonged inactivity. Upon termination, your right to use the Service ceases; sections that by their nature should survive will survive.

11. Disclaimers & warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that generated Output will meet your expectations.

12. Limitation of liability

To the maximum extent permitted by law, SynthLogix will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim arising out of the Service will not exceed the amounts you paid to us in the twelve months before the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless SynthLogix from any claims, damages, and expenses arising out of Your Content, your Output, your use of the Service, or your violation of these Terms or applicable law — including claims related to rights, consent, or likeness.

14. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or in-product). Your continued use after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. You are responsible for complying with all laws applicable to you in your own jurisdiction, including consent and communications laws.

16. Contact

Questions about these Terms? Email legal@synthlogix.ai.