Ecommerce

Win-back & re-engagement

Bring lapsed customers back with a personal 'we miss you' and a reason to return.

Trigger

Dormant 60 days

Personalized fields

{name} · {offer}

Channel

Email / WhatsApp

Outcome

dormant users revived

How it runs on SynthLogix

1 Record one base clip and mark {name}, {offer} as dynamic.
2 When dormant 60 days, fire the render — via dashboard, CSV, or the API.
3 The personalized video is delivered over Email / WhatsApp in the customer's language.